Welcome to Westminster Travel

About Westminster Travel

Established in 1973, Westminster Travel Limited ("Westminster" or "Group") is one of Hong Kong's leading travel agencies. The Group has offices throughout Hong Kong, Mainland China, Taiwan, Singapore. Westminster's activities extend to all areas of the travel industry including corporate travel, wholesale, destination management, leisure packages, conference and incentive, hotels, cruises and air tickets reservation, inbound and outbound tour, and representation. Our business can be categorized into three segments: (i) Corporate travel segment, (ii) Wholesale segment, and (iii) Leisure travel segment. Westminster was listed on the Catalist Board of Singapore Exchange Securities Trading Limited in 2009 and was subsequently acquired by Corporate Travel Management Limited ("CTM") in January 2014.

CTM Group

Corporate Travel Management (CTM) is an award winning global provider of innovative and cost effective travel solutions spanning corporate, events, leisure, loyalty and wholesale travel. The company’s proven business strategy is underpinned by personalised service excellence supported by market leading technology solutions which deliver a return on investment to our customers.

Headquartered in Australia / With its Asian head office based in Hong Kong SAR,
the company provides local service solutions to customers of all sizes across the world.

On May 1 2018, TLX Travel Limited has been renamed as Corporate Travel Management Limited ("CTM" in short).

On July 1 2018, Corporate Travel Management (CTM) completed the integration of specialty corporate services of Westminster Travel Limited.

For details, please refer to website: https://www.travelctm.asia/ 

Company Profile

Hong Kong

Westminster's headquarter is located at Tsuen Wan, Hong Kong. Offering valued clients a comfortable environment to discuss the latest and hottest vacation destinations and trends. For those who desire tailor-made itineraries or advice off the beaten track, our knowledgeable staff is able to recommend air-tickets, accommodation, car hire, transfers and tours to create your own a la carte vacation.

China Offices

Westminster has travel management offices in the key strategic cities of China - Guangzhou and Shanghai. These offices are all operated under Westminster's own International Air Transport Association (IATA) license, enabling us to issue tickets for all major domestic and international carriers. All of the Westminster's staff in China are well trained in serving of local and regional accounts.

Singapore Offices

Corporate Travel Management (S) Pte. Limited (formerly Westminster Travel (S) Pte. Ltd.) is licensed by the Singapore Tourism Board and affiliated to the International Air Transport Association (IATA) and National Association of Travel Agents Singapore (NATAS). Being a long established agency, Westminster is always featured in the Top Agents Award line up of international service providers such as Singapore Airlines, Qantas/British Airways, United Airlines, Starwood Hotels and Resorts, Banyan Tree Hotels and Resorts.

Taiwan Office

Westminster has its own full service subsidiary in Taipei, providing local and international accounts a wide range of corporate, leisure, conference and incentive travel arrangements.

Our History

Dec 1973
Incorporated in Hong Kong
Early 1990s
Appointed as consolidator to Cathay Pacific which secured air tickets from CX at preferential rates
Acquired Jecking Tours & Travel Limited which provides services to leisure visitors in Hong Kong since 1978
Organised first MICE event from Hong Kong to Penang for 400 travellers and formed the MICE team
Jecking Tours was appointed as exclusive fulfillment agent of China Airlines’ Dynasty Packages
Acquired 75% of a leisure travel specialised agency Wincastle Travel (HK) Limited which was subsequently sold to the management in 2016
Acquired Westminster Travel Limited in Taiwan and Westminster Travel (S) Pte. Ltd. (formerly known as Sime Travel (Singapore) Private Limited) in Singapore which were established since 2000 and 1973 respectively
Acquired Beijing Westminster Air Service Co., Limited with Category One and Category Two certifications of the China Aviation Transport Association which allows the issue of international and domestic air tickets in the PRC Established Westminster Travel Limited in Macau
Jan 2009
Listed on the Catalist of the Singapore Exchange Securities Trading Limited
Sep 2009
Established Westminster Travel Consultancy (Guangzhou) Limited in PRC
Jun 2010
Established 50/50 joint venture with Webjet Limited to conduct online travel business in Hong Kong and Singapore until June 2013
Dec 2011
Established S Travel Limited, which targets free and independent travellers in Hong Kong
Mar 2012
Acquired entire interests in Travelex Hong Kong Limited and rebranded as TLX Travel Limited, which is engaged in corporate travel business in Hong Kong.
Apr 2013
Established TLX Overseas Education Centre, which provides overseas educational consultancy services
Nov 2013
Launched W Cruising with an experienced and dedicated team specialised in worldwide cruise products
Jan 2014
75.1% stake was acquired by Corporate Travel Management Limited, a company listed on Australian Securities Exchange and a leading global travel management company
Westminster Travel (S) Pte. Ltd. in Singapore rebranded as Corporate Travel Management (S) Pte. Limited. A new Event Travel Management (ETM) was set up in Hong Kong to tailor make services for global and sizeable customers
CTM expanded its network and provided local service solutions globally, with 13 alliance partners in Asia region
May 2018
TLX Travel Limited has been renamed as Corporate Travel Management Limited ("CTM" in short).
Jul 2018
Corporate Travel Management (CTM) completed the integration of specialty corporate services of Westminster Travel Limited.
Aug 2018
TLX Overseas Education Centre Limited has been renamed as CTM Overseas Education Centre Limited.

Our Services

Corporate Travel

From our humble beginnings as Westminster Travel Limited, we have adapted, learnt and grown over the past 45 years into a fully global TMC. Together with Corporate Travel Management Limited (previously known as TLX Travel Limited), the company has consolidated its position in corporate travel services by leveraging its global network to deliver maximum savings, safety and efficiency, and ensure complete peace of mind, no matter where your business takes you. With an expanded reach and presence globally, we pride ourselves on delivering tailored global services with that truly boutique experience that stands us apart from the rest. As your travel management company, we’ll do much more than just process your travel bookings – we’ll look after every single element of your travel programme, each aspect delivered with an obsessive attention to detail. We can even manage your passport and visa applications. When it comes to your travellers, we really can move anyone anywhere, no matter how unique or unusual the request. Since inception, the CTM’s core values have remained the same: providing a highly personalised service in partnership with its clients, developing innovative and flexible client solutions, and a commitment to demonstrating a positive return on investment for its services. Headquartered in Australia, the CTM network provides local service solutions globally, including owned operations across Australia, North America, Europe and New Zealand. Asia, with Hong Kong as Asia's regional hub.

To find out more about Corporate Travel Management, please click here.

Wholesale Operation

Westminster has been appointed by 108 airlines as their ticketing agents, of which 73 airlines have appointed Westminster as their consolidator in Hong Kong. We provide a comprehensive range of discounted fares to approximately 900 travel agents in Hong Kong and offer accommodation reservation service for more than 500,000 hotels worldwide.

Leisure Travel

Westminster is amongst the market leaders for individual tailor-made holidays to destinations throughout the world. Our experienced and professional travel consultants offer dedicated, tailor-made services for the discerning leisure traveler and holidaymaker. Our website (https://westminstertravel.com/en/) gives you access to an array of packaged vacations.

Meetings, Incentives, Conferences & Exhibitions (MICE)

Incentive Travel is not just a reward for corporate achievers, but an opportunity in which a corporation can unveil its goals and objectives for tomorrow. Incentive travel must be planned and organised in close collaboration with the client and requires flexibility, inventiveness and fantasy in just the right combination. This highly specialized area of travel is one in which Westminster has established an enviable reputation. Of equal importance in the movement of large groups are conferences and conventions, where every aspect of a very complex itinerary is pre-planned to the minutes details. Westminster's proven team of experts ensures that events meet the delegates' expectations whether events are held in Hong Kong or other popular destinations. According to our excellent track records in the past, we have served numerous customers ranging from the group size 80 to 900, travel to different destinations, for example, Perth, Sydney, Paris, Milan, Berlin, Prague, Orlando, Tokyo, Bangkok, Bali, and Kuala Lumpur.

Destination Management Services

Multi-lingual professional staff with experience in handling the requirements of visitors from South-East Asia and around the world manages the company's inbound department. They are equipped to handle everything from small groups to large incentive movements, utilising Westminster's close relationship with hotels in Hong Kong, regionally and worldwide to ensure the most competitively priced arrangements.

Westminster has a dedicated China team who are able to handle complex itineraries and tailor-made requests for inbound and outbound China, for group and individual travel, incentive travel, meetings and conferences.


Airline & Hotel Sales Achievement Awards

Year by year, Westminster has received numerous awards from international airlines and hotel chains as a result of our outstanding sales achievements. This means clients are able to enjoy the best rates with all major airlines and hotels in the region.

These awards include the Top Agent Award from Cathay Pacific every year since 1990 and Dragonair every year since 1996. Over the years, Westminster has been top producers for China Airlines, Emirates, Garuda Indonesia, Japan Airlines, KLM, Lufthansa, Malaysian Airlines, Delta, Qantas, Singapore Airlines, Swissair, United Airlines, Air China, China Southern Airlines, American Airlines and many others.

Westminster is awarded the TTG Travel Awards 2019 as the "Best Travel Agency - Hong Kong", the 10th time in 12 years.

In the hotel sector, Westminster has been awarded 'Top Producers' by hotels such as Banyan Tree Hotels & Resorts, Shangri-la Hotels & Resorts, Marriott Hotels & Resorts, GTA Travelport and more...


IATA International Air Transport Association

SIPA Society of IATA Passenger Agents

TIC Travel Industry Council of Hong Kong

ICTA International Chinese Tourist Association Ltd.

OTOA Hong Kong Outbound Tour Operators Association

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